Introduction to Information Technology Service Management

Texas A & M University-College Station

CourseITSV 101

Framework of processes and best practices used to manage a modern Information Technology (IT) service organization using specific IT service management principles promulgated via the ITIL framework; framework of best practices for delivering IT services; offers optional ITIL Foundations certification examination…

Credits

1 credit

Course Code

ITSV 101

Related Courses

Prerequisites, corequisites, and courses that build on this one

Required For

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