Help Desk Applications
Trenholm State Community College
CourseCIS 182
The main purpose of this course is to provide students with a comprehensive understanding of the helpdesk environment and the knowledge, skills, and abilities necessary to work in the user support industry. Students will learn problem-solving and communication skills that are very valuable when providing user support. Through hands-on exercises and case projects students will learn how to apply their knowledge and develop their ideas and skills.
- Credits
3 credits
- Course Code
CIS 182
Related Courses
Prerequisites, corequisites, and courses that build on this one